---
title: What to Expect at Brightline | Pediatric Mental Health Care
description: >-
  From your first call to your child's care plan, here's exactly what to expect
  at Brightline. Clear steps, no surprises, and support at every stage.
category: Page
canonical_url: https://www.brightline.com/care/what-to-expect/
source: Brightline
license: © 2026 Brightline. All rights reserved.
slug: care/what-to-expect
id: 370FpZloZstFHrDUHdrk7X
contentType: page
---

# Taking the first step is the hardest part. Here's what to expect after that.

Getting help for your child shouldn't feel like navigating a maze. Here's a straight line through it: what happens first, what comes next, and what your family can expect at every step of the journey.

![OCD Psychiatry Image](https://images.ctfassets.net/96gdpqkm7elu/6Y1wpvh5TdvviAZzNV2rsP/3cd4b31c50e08858d12b3ba02192fca5/3_Psychiatry__2_.png)


- [I’m ready to schedule](/care/appointment/) 
- [(888) 255-7040](tel: 8882557040) 

## A few practical things

- Appointments are available in-person at our Brightline clinics and online
- Therapy sessions are typically 60 minutes; psychiatric services sessions are typically 30 minutes
- Psychological testing appointments are held in person in our clinics
- Brightline accepts most major insurance plans and can help you understand your coverage before your first appointment



![Virtual Appointment Illustration](https://images.ctfassets.net/96gdpqkm7elu/5NNQ2gnPswak1ZdE6DCfiZ/d42de9419df780ce6bdfbe10596caba7/Virtual_Appointment.svg)


- [Learn more about cost and insurance](/pricing/) 

## Get started

After you reach out, a member of our engagement team will be in touch to talk through what your family is experiencing and get your first appointments scheduled. The process is straightforward, and we'll guide you through every step.


- [I’m ready to schedule](/care/appointment/)