--- title: Carlen Hiciano, LMHC-D | Brightline Pediatric Mental Health description: >- I’m deeply passionate about breaking down barriers to mental health care and providing bilingual (English/Spanish) therapeutic services. My approach draws primarily from CBT and ACT, with a focus on helping kids, teens, and young adults build practical skills, grow their confidence, and navigate life in a way that feels true to who they are. category: Page canonical_url: https://www.brightline.com/providers/carlen-hiciano-lmhc-d/ source: Brightline license: © 2026 Brightline. All rights reserved. slug: providers/carlen-hiciano-lmhc-d id: 16MP03iTBhupdgxzlxUlIU contentType: page --- # Carlen Hiciano, LMHC-D # **Therapist** (she/her) “What excites me most about this field is being able to work with children, teens and families. It's amazing to watch clients discover their own strengths, reclaim their confidence, and realize just how resilient they truly are. I’m also deeply passionate about breaking down barriers to mental health care and providing bilingual (English/Spanish) therapeutic services." ![Carlen Hiciano, LMHC-D Photo](https://images.ctfassets.net/96gdpqkm7elu/5cYHvJ7tZ2JRnvpMDwaQEM/940b9b0938e72f81b823a23c3785d06a/Carlen_Hiciano__LMHC-D_Photo.png) - [Appointment](/care/appointment/) - [(888) 255-7040](tel: 8882557040) ## About Carlen Hiciano, LMHC-D Carlen Hiciano is a bilingual licensed mental health counselor at Brightline's Albany clinic. Her approach draws primarily from CBT and ACT, with a focus on helping kids, teens, and young adults build practical skills, grow their confidence, and navigate life in a way that feels true to who they are. Carlen works with a wide range of young people managing ADHD, anxiety, depression, and life transitions. She brings experience across schools, community clinics, and private practice, including diagnostic evaluations, crisis support, and individual and group therapy. She also has a strong track record of collaborating with school teams, families, and community partners to support care beyond the clinic. ## Professional Summary - **Education:**  - Master of Science in Education in Mental Health Counseling (MSEd), Hunter College - Bachelor of Arts in Psychology, Brooklyn College - **Therapeutic approaches and certification(s): **Cognitive behavioral therapy (CBT), acceptance and commitment therapy (ACT) - **License Type(s): **Licensed Mental Health Counselor - Diagnostic Privilege (LMHC-D) - **States where clinician is licensed**: New York (011712) - **Experience: ** - Counseling Intern, Boston Road Medical Center, Psychiatry Department - **Training: **  - The Child Center of NY, Bilingual School-Based Clinical Coordinator - Astor Services, Bilingual School-Based Clinician - Wellness Together, Bilingual Mental Health Specialist ![Wrapper for 7px8Nof5sqVga9rBTDSBnV](https://images.ctfassets.net/96gdpqkm7elu/7px8Nof5sqVga9rBTDSBnV/126b088fb735c145dae71a2326ff0414/What_To_Expect.svg) ## In-person care in Albany. Online care from home. Your child’s therapist will work with you to find the balance that is right for your family and the goals you have for your child. **Albany clinic address **9 Washington Square, #7 Albany, NY 12205 - [(888) 255-7040](tel: 8882557040) - [Learn more](/locations/new-york/albany/) ![Wrapper for 5KXY3SWiKF0F0qcMg71yu0](https://images.ctfassets.net/96gdpqkm7elu/5KXY3SWiKF0F0qcMg71yu0/a13420d54529484b276137f9af850f99/Locations_List_Illustration.svg) ## Meet our Albany clinical providers ### Kingsley Czermerys, LMHC "What fuels my passion every day is the opportunity to walk alongside young people and families during critical pivot points in their lives. I am deeply inspired by witnessing clients build resilience, embrace their authentic identities, and gain practical skills that foster lasting healing. Whether guiding a family through a crisis or helping a young person navigate their neurodivergence or identity, I am honored to create affirmative environments where individuals can truly thrive." ![Kingsley Czermerys, LMHC phot ](https://images.ctfassets.net/96gdpqkm7elu/3uM1vLgqpi6SNh5ITLKVYS/baaf1c5dd771ba0d81174f26b2286d30/Kingsley_Czermerys_LMHC_phot.jpeg) - [Kingsley's profile](/providers/kingsley-czermerys-lmhc/) ### Carlen Hiciano, LMHC-D "What excites me most about this field is being able to work with children, teens and families. It's amazing to watch clients discover their own strengths, reclaim their confidence, and realize just how resilient they truly are. I’m also deeply passionate about breaking down barriers to mental health care and providing bilingual (English/Spanish) therapeutic services." ![Carlen Hiciano, LMHC-D Photo](https://images.ctfassets.net/96gdpqkm7elu/5cYHvJ7tZ2JRnvpMDwaQEM/940b9b0938e72f81b823a23c3785d06a/Carlen_Hiciano__LMHC-D_Photo.png) - [Carlen's Profile](/providers/carlen-hiciano-lmhc-d/) ### Jalen Parson, LMHC-D "I am passionate about increasing access to high-quality mental health care for underserved communities and helping families build stronger, healthier relationships. What inspires me most about this work is helping children and adolescents recognize that difficult moments do not define who they are or what they are capable of becoming." ![Jalen Parson, LMHCD](https://images.ctfassets.net/96gdpqkm7elu/3DRsQxewDjbgAKm7HmFx10/cef32e5fb12d0823514b4a42b2510f35/Jalen_Parson_LMHCD.JPG) - [Jalen's profile](/providers/jalen-parson-lmhc-d/) ### What is a therapist? Brightline therapists have earned their master’s degree in social work, psychology, marriage and family therapy, or counseling. They are independently licensed. They are qualified to do therapy and diagnostic evaluations (when they have their diagnostic privilege credential for some license types). Therapists do not prescribe medication, but they are able to directly refer families who need that service to a Brightline psychiatrist or psychiatric nurse practitioner. ## Join our clinical team If you are a New York-based clinician who wants to love where you work, you belong at Brightline. Browse our open roles today! ![Wrapper for 6iYK0yF239HUWQzMB7LGrI](https://images.ctfassets.net/96gdpqkm7elu/6iYK0yF239HUWQzMB7LGrI/196a898c6ad46e32c0633b6b27177855/In-person_Appointment.svg) - [Explore clinical roles](/about-us/clinical-careers/)