--- title: Our approach - Brightline Pediatric Mental Health Services description: >- In-person and virtual therapy, psychiatry services, and testing for kids up to age 18. What you're going through might be new to you, but it's not new to us. Call Brightline today. category: Page canonical_url: https://www.brightline.com/what-we-offer/our-approach/ source: Brightline license: © 2026 Brightline. All rights reserved. slug: what-we-offer/our-approach id: 5bRVYOTkuq7Rq4Q3x57XLs contentType: page --- # You know your child. We know the science-driven treatments that will help them thrive. As a parent, you’ll do anything for your child. You’re the expert on them. And there are simply some questions, gut feelings, and hunches that are unfamiliar. When your instincts tell you your child might need more support than you know how to give, but you’re not sure where to turn or what exactly they need, that’s the time to reach out to Brightline. We know the day you reach out to us might be a tough one. And that it might feel like a scary step to take. But knowledge is power. We want you to trust yourself and know that you can trust us, too. When you become open to learning from experts who are trained to help your child get stronger — and keep them safe — that makes everything feel a little easier. ![Wrapper for 28IjGsYuOBPvrWJqW7Sl6G](https://images.ctfassets.net/96gdpqkm7elu/28IjGsYuOBPvrWJqW7Sl6G/3223cb1b7301f723d09ca540b3fdb232/Hero_Image_Our_approach.png) - [I’m ready to schedule](/care/appointment/) ## Explaining your child’s care From the moment you connect with Brightline, we strive to make each step of the process simple and clear. And, as you walk through every phase, we’re with you and your child — every step of the way. ### Request an appointment **Request an appointment** The first step is one of the most important ones. When you fill out our form or call us, it’s just you following your instinct and looking for support. That is a positive, powerful move in the right direction. We know it’s not always easy, which is why in our initial conversation there’s no pressure, no expectations, and no commitment needed.  So, let’s talk about what your child is going through. It’s why we’re here. ![Wrapper for 1zTNxd0QxbbXUTgXJEGw1K](https://images.ctfassets.net/96gdpqkm7elu/1zTNxd0QxbbXUTgXJEGw1K/a598d12e91b29cd1d0f9001c658f2705/1_Request_an_appointment.png) - [I’m ready to schedule](/care/appointment/) ### Intake call **Intake call** This initial conversation is a chance for you to share what behaviors or issues your child is experiencing with an experienced member of our engagement team. You’ll be able to ask questions about care, insurance, pricing, locations, and our clinicians. Our team will answer your questions and get all the relevant information they need from you. You’ll come away with answers, a scheduled evaluation appointment, and clear next steps. ![Wrapper for 5bLZRmVUeGCzKdSDgRHdnp](https://images.ctfassets.net/96gdpqkm7elu/5bLZRmVUeGCzKdSDgRHdnp/6874288e1aa1c89f93c87979997beffa/2_Intake_call.png) ### Evaluation **Evaluation** Care begins with a diagnostic evaluation, which at Brightline is a series of three appointments. These appointments are vital to helping us get to know you and your child. They give you clarity and build the foundation for care — we will deeply understand your concerns, explore any related needs, and create a care plan that is evidence-based, individualized, and geared towards progress.  Our goal is to schedule these sessions as close together as possible for continuity, engagement, and convenience. The first two of the three sessions involve you and your child in largely separate conversations — one with you only, and one with a focus on your child (you’re involved as needed, depending on your child’s age, stage of development, and ability to engage).  The third session is the evaluation follow up. This is a highly interactive and collaborative opportunity to share our impressions, discuss what we know about concerns, and arrive at a research-based treatment plan. ![Wrapper for 5TB92lfvVugDIDZwKPraK3](https://images.ctfassets.net/96gdpqkm7elu/5TB92lfvVugDIDZwKPraK3/ddbbaf6e8de200a2e3bda2e09353261e/1_Evaluation.png) - [Learn more about evaluations](/what-we-treat/evaluation/) ### Your child’s care path **Your child’s care path** Whether your child needs care for ADHD, symptoms of autism, anxiety, OCD, depression, or something else, this is where things start to get better. Depending on the clinical recommendation, your child may start in a therapy program, with a medication consultation, or with psychological testing. You and your child’s clinician can decide together whether their ongoing sessions will be more effective online, in person, or through a combination of both. ![Wrapper for 7CyObannDwiutob8rex3vo](https://images.ctfassets.net/96gdpqkm7elu/7CyObannDwiutob8rex3vo/c9896779ee3ce8c1f82f70f6346bf737/4_Your_child-s_care_path.png) - [Learn More](/what-we-treat/) ## Care that works for kids, teens, and families ### 70 *%* Kids and teens in therapy with Brightline experience an improvement in anxiety and depression symptoms ### 69 *%* Parents with a child in therapy with Brightline show marked improvements in high levels of caregiver strain ### 69 *%* Kids and teens show significant overall improvement after receiving care through therapy with Brightline ## Get in touch with us It's okay if you don't know the root of the issue or are unsure what to say. We've been there — and now we're here for you. ![Wrapper for 1oJzhdAq441RH1KsPLarB2](https://images.ctfassets.net/96gdpqkm7elu/1oJzhdAq441RH1KsPLarB2/8998b76ac44cd2e4f73590d5191ccbd5/Book_and_Appointmtne_In-person.svg) - [Contact us](/about-us/contact-us/)