Tracking Technologies

This page provides more details, related to our Privacy Policy and Terms of Service.

This disclosure outlines the tracking technologies, cookies, and digital infrastructure deployed across our digital properties: app.hellobrightline.com, www.brightline.com, and www.brightlife.kids. Consent options for web visitors are managed through our Ours Privacy Consent Management Platform. Ours Privacy functions as a strictly necessary Consent Management Platform (CMP) to honor visitor preferences across all properties. Ours Privacy also serves as a Customer Data Platform (CDP), but web visitors can opt-out of that data collection of the Analytics category on public sites subject to explicit user consent.

Authenticated Patient Web Application

app.hellobrightline.com

The authenticated application domain app.hellobrightline.com hosts sensitive patient interactions and is configured to satisfy HIPAA safeguards for Protected Health Information (PHI). No marketing cookies or third-party advertising pixels are enabled on this domain. Only strictly necessary tools essential for application performance, security, and consent management are active:

Vendor / Technology

Category

Domain Patterns

Purpose & Summary

Ours Privacy CMP

Essential / Necessary

ipv4.brightlife.kids, metrics.brightlife.kids

Captures, stores, and enforces user privacy and consent preferences.

Datadog Intake

Essential / Necessary

browser-intake-datadoghq.com

Monitored operational performance, real-user telemetry, and system error logging.

Cloudflare CDN

Essential / Necessary

cdnjs.cloudflare.com, challenges.cloudflare.com, cloudflareinsights.com

Provides DDoS protection, bot management, and secure content delivery.

Google reCAPTCHA

Essential / Necessary

[google.com/recaptcha](https://google.com/recaptcha), [www.gstatic.com/recaptcha](https://www.gstatic.com/recaptcha)

Prevents automated bot access and security abuse on form interactions.

Google Fonts

Essential / Necessary

fonts.googleapis.com, fonts.gstatic.com

Renders typography styles across web browsers.

jsDelivr

Essential / Necessary

cdn.jsdelivr.net, jsdelivr.net

Serves core open-source application libraries and scripts.

Public Marketing Website 

www.brightline.com

Information provided by prospective patients submitting web forms on www.brightline.com is processed using HIPAA-compliant Formstack tools. Optional CDP analytics are disabled by default until explicit consent is provided.

Technology

Category

Domain Patterns

Operational Description

Formstack

Essential / Necessary

formstack.com, static.formstack.com, s3.amazonaws.com

Secure, HIPAA-compliant form engine capturing prospective patient inquiries.

Ours Privacy CMP

Essential / Necessary

ipv4.brightline.com, metrics.brightline.com, cdn.oursprivacy.com

Manages cookie consent banners and enforces visitor privacy preferences.

Contentful Assets

Essential / Necessary

ctfassets.net, assets.ctfassets.net

Delivers web content, media files, and document assets from the Contentful CMS.

Cloudflare CDN

Essential / Necessary

cloudflare.com, cdnjs.cloudflare.com, challenges.cloudflare.com, cloudflareinsights.com, static.cloudflareinsights.com

Network optimization, web application firewall protection, bot defense, and asset caching.

Google reCAPTCHA

Essential / Necessary

[google.com/recaptcha](https://google.com/recaptcha), [www.gstatic.com/recaptcha](https://www.gstatic.com/recaptcha)

Prevents automated bot access and security abuse on web forms.

Google Fonts

Essential / Necessary

fonts.googleapis.com, fonts.gstatic.com

Renders typography and web fonts across visitor browsers.

BrightEdge Autopilot

Essential / Necessary

cdn.bc0a.com, ixfd2-api.bc0a.com

Manages organic search engine optimization and web page discoverability.

Tars AI Agent Chatbot

Essential / Necessary

assets.hellotars.com, tars-data.s3.amazonaws.com, tars-file-upload.s3.amazonaws.com

Powers the interactive conversational assistant widget for public site visitors.

Ours Privacy CDP

Analytics (Optional)

[cdn.oursprivacy.com/main.js](https://cdn.oursprivacy.com/main.js)

Customer data platform gathering anonymized site usage and audience telemetry.

Microsoft Clarity

Analytics (Optional)

clarity.ms, c.bing.com

Analyzes visitor navigation behavior, session replays, and aggregated heatmaps.

CallTrackingMetrics (CTM)

Analytics (Optional)

544053.tctm.co

Evaluates inbound telephone attribution and campaign performance.

News & Media Feeds

Third-Party Content

webflow.com, rss.app, imageio.forbes.com, nypost.com, mma.prnewswire.com, patch.com, beckershospitalreview.com

Loads third-party press release images, news articles, and external media embeds.

California Public Youth & Family Resource Platform 

www.brightlife.kids

The public resource portal www.brightlife.kids delivers community guidance and educational resources. Prospects submitting forms on this domain are protected via HIPAA-compliant Formstack mechanisms. Website visitors may adjust or withdraw consent for optional Analytics and CDP categories at any time via the Consent Preferences link in the footer of our public websites.

Technology

Category

Domain Patterns

Operational Description

Ours Privacy CMP 

CMP (Necessary) / 

metrics.brightlife.kids, ipv4.brightlife.kids, cdn.oursprivacy.com/cmp-init?token=*, cdn.oursprivacy.com/consent.css


CMP strictly manages consent preferences; CDP collects privacy-compliant audience engagement metrics.

Ours Privacy CDP

CDP (Analytics)

cdn.oursprivacy.com/main.js

First-Party App Domain

Essential / Necessary

brightlife.kids

Core domain session maintenance and client-side rendering.

Contentful & Cloudflare

Essential / Necessary

ctfassets.net, cloudflare.com

Media delivery, DNS management, and edge caching.

Google reCAPTCHA & Fonts

Essential / Necessary

[google.com/recaptcha](https://google.com/recaptcha), fonts.googleapis.com

Form security verification and web font layout rendering.

Microsoft Clarity

Analytics (Optional)

clarity.ms, c.bing.com

Evaluates visitor engagement and site usability patterns.

News & Resource Feeds

Third-Party Media Sources

rss.app, cdph.ca.gov, calhope.org, kqed.org, edsource.org

Renders embedded images and press mentions from external health agencies and news providers.