Brightline is in network with Centivo
Brightline services are in network with Centivo. We will tell you exactly which clinicians are covered under your insurance.
If we don’t have anyone credentialed yet under your plan, we’ll tell you who is available as an out-of-network option, and give you information about pricing, HSA/FSA funds, and superbills.
Call the number on the back of your insurance card to see what mental health services are covered under your plan, whether you’ve met your deductible, and if you are responsible for a copay or a coinsurance percentage of services.
Average Centivo copays
Every plan, deductible, copay, and coinsurance is different. It depends on your insurance provider and the plan. We can help you ask your provider the right questions to estimate what your responsibility will be based on your coverage — call us for help!
Therapy is $33
Psychiatry is $38
Psychological testing is $42
Questions to ask your insurance provider
Is Brightline in network with my plan?
Is [clinician name] in network with my plan?
Is diagnosis code [code here] covered as part of my plan?
Do I have a deductible and how much do I need to pay until it's met?
Am I responsible for a copay (a fixed rate, e.g. $40) or coinsurance (a percentage of the cost of a service, e.g. 10% of therapy)?
Our staff is trained to help
Call us
We’ll check to see if Brightline is in network with your plan or talk about self-pay pricing and superbills
Gather info
We’ll talk through copays, coinsurance, deductibles, and common CPT codes that insurers need
Insurance
Our engagement specialists can tell you what questions to ask your insurance plan and give you the information you need before you call
Payments
We’ll keep your credit card on file — we can gather the information or you can upload it yourself
Helpful information on timing
After your child’s first appointment, we’ll notify you by email to let you know when your insurance claim has been processed, what the charge amount to your credit card on file will be (if any), and the timing of the payment (usually five business days).
When insurance processes the claim on their end — which may take up to 45–60 days — whatever isn’t covered is charged to the credit card on file.
If you are paying out of pocket, your credit card will be charged once your child’s clinician puts their after-visit notes into our system. This lets us know the appointment has taken place and usually happens within about three days.
If you are paying out of pocket and need a superbill, we can provide one at any time — either by request or on a regular monthly basis.
