Carlen Hiciano, LMHC-D
Therapist
(she/her)
“What excites me most about this field is being able to work with children, teens and families. It's amazing to watch clients discover their own strengths, reclaim their confidence, and realize just how resilient they truly are. I’m also deeply passionate about breaking down barriers to mental health care and providing bilingual (English/Spanish) therapeutic services."
About Carlen Hiciano, LMHC-D
Carlen Hiciano is a bilingual licensed mental health counselor at Brightline's Albany clinic. Her approach draws primarily from CBT and ACT, with a focus on helping kids, teens, and young adults build practical skills, grow their confidence, and navigate life in a way that feels true to who they are.
Carlen works with a wide range of young people managing ADHD, anxiety, depression, and life transitions. She brings experience across schools, community clinics, and private practice, including diagnostic evaluations, crisis support, and individual and group therapy. She also has a strong track record of collaborating with school teams, families, and community partners to support care beyond the clinic.
Professional Summary
Education:
Master of Science in Education in Mental Health Counseling (MSEd), Hunter College
Bachelor of Arts in Psychology, Brooklyn College
Therapeutic approaches and certification(s): Cognitive behavioral therapy (CBT), acceptance and commitment therapy (ACT)
License Type(s): Licensed Mental Health Counselor - Diagnostic Privilege (LMHC-D)
States where clinician is licensed: New York (011712)
Experience:
Counseling Intern, Boston Road Medical Center, Psychiatry Department
Training:
The Child Center of NY, Bilingual School-Based Clinical Coordinator
Astor Services, Bilingual School-Based Clinician
Wellness Together, Bilingual Mental Health Specialist
Meet our Albany clinical providers
Kingsley Czermerys, LMHC
"What fuels my passion every day is the opportunity to walk alongside young people and families during critical pivot points in their lives. I am deeply inspired by witnessing clients build resilience, embrace their authentic identities, and gain practical skills that foster lasting healing. Whether guiding a family through a crisis or helping a young person navigate their neurodivergence or identity, I am honored to create affirmative environments where individuals can truly thrive."
Carlen Hiciano, LMHC-D
"What excites me most about this field is being able to work with children, teens and families. It's amazing to watch clients discover their own strengths, reclaim their confidence, and realize just how resilient they truly are. I’m also deeply passionate about breaking down barriers to mental health care and providing bilingual (English/Spanish) therapeutic services."
Jalen Parson, LMHC-D
"I am passionate about increasing access to high-quality mental health care for underserved communities and helping families build stronger, healthier relationships. What inspires me most about this work is helping children and adolescents recognize that difficult moments do not define who they are or what they are capable of becoming."
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What is a therapist?
Brightline therapists have earned their master’s degree in social work, psychology, marriage and family therapy, or counseling. They are independently licensed. They are qualified to do therapy and diagnostic evaluations (when they have their diagnostic privilege credential for some license types). Therapists do not prescribe medication, but they are able to directly refer families who need that service to a Brightline psychiatrist or psychiatric nurse practitioner.
