Carlen Hiciano is a bilingual licensed mental health counselor at Brightline's Albany clinic. Her approach draws primarily from CBT and ACT, with a focus on helping kids, teens, and young adults build practical skills, grow their confidence, and navigate life in a way that feels true to who they are.

Carlen works with a wide range of young people managing ADHD, anxiety, depression, and life transitions. She brings experience across schools, community clinics, and private practice, including diagnostic evaluations, crisis support, and individual and group therapy. She also has a strong track record of collaborating with school teams, families, and community partners to support care beyond the clinic.